Refund & Cancellation Policy
This Refund & Cancellation Policy outlines the terms under which clients of
GrowMode Media may request refunds or terminate services.
3.1 Refund Eligibility
- Refund requests must be made before the service commencement.
- Once the service has begun, refunds will only be issued for uncompleted work, calculated on a pro-rata basis.
- No refunds will be issued for work already completed, delivered, or approved by the client.
3.2 How to Request a Refund or Cancellation
- Submit your request via the “Contact Us” page on our website.
- Alternatively, email us at support@growmodemedia.com.
- Please provide your order number or contract reference in all correspondence for faster processing.
3.3 Processing
- Refund requests will be reviewed within seven (7) business days.
- Approved refunds will be issued using the original payment method, unless otherwise agreed in writing.
- Cancellation notices should be made at least 14 days before the next billing or work cycle to avoid additional charges.
📩 For any queries related to cancellations or refunds, contact us at
support@growmodemedia.com
or visit www.growmodemedia.com.